The team at The Principal Hotel were absolutely amazing. If I'm honest I wasn't too sure what to expect on the lead up but everyone has been so accommodating. You have been amazing at keeping everything under control and organised. Each member of staff that I had the pleasure of dealing with was so welcoming and courteous. I would particularly like to thank yourself and George for making this a stress free day, you are both a treasure to the hotel. You have always been quick to reply on the lead up, there were no issues whatsoever and your organisatiomal skills were brilliant. Every time I spoke to George throughout the evening he was calm and collected and just fabulous. The food was amazing and so thanks to the chef for that. The overall customer service was fantastic and I would not have chosen another venue. It was perfect. Thank you all so much for making our day special, stress free and above all thank you for your great service and making us feel welcome. I had never came across such great customer service across a company, and such amazing kind people.
Caron, The Bride
Where do we start? We had the most fantastic, amazing, magical day we cannot thank Oskar and the staff enough. It went perfectly and the service was second to none. No wonder you win awards, every guest at the wedding said it was the best wedding they have ever been too and they have been to a good few weddings between them all. I wish we could do it all over again I will be shouting from the roof tops on recommendations to anyone I know getting married in the future. From the second we booked the wedding through Hana who provided first class service, everything was in great hands and all taken care of. Nothing was too much trouble and I truly believe we would never have had a day like I did if I had our wedding anywhere else. We will certainly be back on anniversaries The Principal Hotel will always be very special to us.
Nadine, The Bride
We had a wonderful time and it was all we wanted and more. At no point did anything go wrong and it was all controlled very well by yourself and the evening manager. All our guests were impressed with the hotel and the way the day was ran, we didn't hear a single criticism about any of it. We would like to thank you again for all your hard work and support you have given us, we honestly couldn't have done it without you. We came away from the hotel the next day glad we had chosen the Principal for our big day.
Emma & Mark, The Bride & Groom
We had a wonderful time and it was all we wanted and more. At no point did anything go wrong and it was all controlled very well by yourself and the evening manager.
Oskar ensured we had the most perfect, magical day. From our first enquiry, to following up on how our day went, we couldn't fault Oskar or The Principal. Our wedding day (as most weddings) had quite a few personal touches and I was apprehensive a few of these would be missed on the day. I shouldn't have worried at all - from start to finish, the wedding day went so smooth. Every single detail I asked for was met, from decoration placement, specific announcements, to our music requests throughout the day - it was perfect.
Karla, The Bride
We would just like to thank you once again for all your help in the run up to the wedding and for all your help on the day. You really were so helpful and made the process a lot easier for me and Alan. Lots of our friends and family commented on how helpful the staff were. The staff on the front desk were so lovely, very friendly and chatty.
Louise, The Bride
We were very lucky to have chosen The Principal Edinburgh for our wedding venue. Everything was perfect; the staff, food, location, the décor and splendour of the Kings Hall. Oskar and his team were superb, and all 130 of our guests had an amazing day/night and commented how great the food and hotel was. The renovation has taken this hotel to another level, the bedrooms and common areas are beautiful, and finally, I cannot thank the staff enough for their diligent, professional and friendly service.
Kris & Louise, The Bride & Groom
When planning a wedding you often do not know where to start, however from day one at Principal Edinburgh were with me every step of the way. The service I received was above and beyond and no question I had was too big or too small. I felt like even if I just needed advice I could ask my wedding planner Oskar, and he would always reply so promptly, I honestly felt as if he was actually my own personal wedding planner. When it came to the day itself it was perfect from the moment I arrived to the moment to the moment we left, everything about the day was exactly as we had planned. I could not recommend Principal Edinburgh more for a wedding, we have had nothing but positive feedback.
The Bride & Groom
Chris and I were delighted couldn't have been happier with our wedding at Principal Edinburgh. Everyone working that day was so professional and courteous, and the event ran seamlessly and timings were spot-on. I particularly enjoyed having the opportunity to have a glimpse at the Kings Hall each time the room was changed for the evening reception, the cake-cutting and reception, each time the turnaround was slick and the Hall looked beautiful. The feedback from our guests had been consistently positive, and the food in particular, was rated very highly. The flowers from Roseparks (your recommendation) were stunning and Lianne was fantastic to work with. I would recommend her without hesitation. I am extremely grateful to you for all of the support and advice you have offered over the past 10 months whilst we planned our wedding, you have been a pleasure to work with. I really appreciate just how approachable you have been and how easy it had been to contact you. No question had been too silly or request too onerous. I have felt confident that I have been in safe hands throughout the planning process
Susannah, The Bride
We had the most wonderful day on Friday, it was perfect. All of the staff were so helpful and kind, nothing was too much trouble. The room looked amazing and we were very pleased at how seamlessly it all went. We would like to especially thank our wedding coordinator who was not just amazing on the day but also on the run-up to the wedding.
Debbie & Andrew, The Bride & Groom
My wife and I recently got married at Principal Edinburgh. Oskar the wedding planner is a truly amazing person and excellent at his job, any question, query or any ideas we had he was on hand to answer or to help. The hotel is in a prime location and ideal for all guests, the interior of the hotel itself is amazing and all the guests were commenting on how grand it looks. The food was outstanding and after conducting our menu tasting we put together our perfect menu. Throughout the day Oskar and his team were on hand to ensure all went smoothly and couldn't have done anymore to help us out, they certainly are a credit not only to themselves but to the hotel. We would certainly recommend that if anyone is planning a wedding then they choose Principal Edinburgh.